Shipping Policy

Policy Application Scope

This Shipping Policy standardizes the whole process rules of global order processing, commodity packaging, logistics transportation and abnormal situation handling, and applies equally to all customers and regions in the world.

Free Worldwide Shipping Official Regulations

We provide permanent free global shipping services for every single order. There is no minimum order value or quantity requirement. No shipping fees, handling fees or regional additional charges will be charged during checkout and transportation.

Unified US Dollar Settlement Standard

All transactions on the website are settled only in US dollars. The final checkout price only includes commodity costs, excluding any extra logistics expenses, ensuring transparent and consistent pricing standards worldwide.

Standard Pre-Shipment Preparation Time

After the customer completes payment confirmation, our fulfillment team will finish order auditing, product quality inspection, shockproof protective packaging and delivery scheduling within 1 to 3 business days to ensure goods intactness.

Global Unified Estimated Delivery Time

All cross-border orders follow a unified delivery cycle of 6 to 12 business days across all regions. No expedited shipping option is available for any type of order.

Real-Time Logistics Tracking Service

Once the order is dispatched, the system will automatically generate an official logistics tracking number and send it to the customer’s reserved email address. Users can check the real-time transportation progress at any time.

Uncontrollable External Logistics Factors

Global cross-border transportation may be affected by objective uncontrollable factors including customs clearance delays, statutory holidays, extreme weather and third-party logistics carrier system failures.

Explanation Of Delay Liability

We shall not be liable for delivery delays or package status changes caused by external uncontrollable factors. All delivery durations are estimated values and cannot be absolutely guaranteed due to the uncertainty of international logistics.

Customer’s Customs Related Responsibilities

Customers need to abide by the import commodity regulations of their local country or region independently. All import tariffs and customs clearance fees incurred during customs inspection shall be borne solely by the customer.

Assistance For Logistics Abnormalities

Our team keeps tracking the logistics status of all global orders continuously. Within the scope of policy provisions, we will provide official certification documents and professional assistance for abnormal conditions such as package loss and transit damage.